Skin8 min read
What to Expect From a Professional Facial
A step-by-step walk through a professional facial, from the consultation to the massage, and what a facial can and can’t realistically do.
Most people do not need more skincare products. They need a smaller number of the right ones, used consistently, with a clear reason for each. Our skincare treatments sit alongside that idea rather than against it.
Where a facial is a single treatment, skincare here means the longer view: what you are using, whether it is doing anything, and what would genuinely help. That conversation is free, and it happens as part of any treatment.
Starting with what you already use
The first thing worth doing is an honest audit. Bring a list, or photographs, of what is currently on your shelf. It is common to find two products doing the same job, an exfoliant being used far too often, and no sun protection at all.
Simplifying is usually the first recommendation, and it costs nothing. A cleanser that suits your skin, a moisturiser you are happy to use twice a day, and daily sun protection will do more than an elaborate routine used erratically.
Adding actives sensibly
Ingredients such as retinoids, vitamin C and exfoliating acids can be useful, but the way they are introduced matters more than which one you pick. Starting two at once, or using an acid every night from day one, is the most common reason people conclude their skin is 'too sensitive' for everything.
The workable approach is one new product at a time, a few nights a week to begin with, building up only if skin stays comfortable. If something stings consistently or leaves skin tight and flaky, that is a signal to stop rather than to push on.
Where a salon treatment fits
In-salon skincare treatments give the deeper cleanse and the professional-strength steps that are not sensible to attempt at home, and they give a regular point at which someone looks properly at your skin.
What they are not is a fix for something medical. Persistent acne, rosacea, eczema, or any mole or patch of skin that is changing should be looked at by a GP or dermatologist. We are a beauty salon, and we will always say so rather than sell you a treatment instead.
Facials & Skincare
Where a time is shown it is the time booked in the diary, not an estimate.
| Treatment | Price |
|---|---|
| Deep facial cleansing with golden collagen mask45 minutes | £30 |
| Blackhead removal and facial cleansing45 minutes | £30 |
| Dermaplaning, including deep facial cleansing1 hour | £50 |
| Treatment | Price |
|---|---|
| Dermaplaning with chemical peel1 hour | £85 |
| Microneedling | £85 |
Why clients choose it
What skincare offers
01
A simpler routine
Practical advice on what to keep, what to stop, and what order to use things in, with no obligation to buy anything.
02
Professional-strength steps
In-salon treatments cover the deeper cleansing and exfoliation that are not advisable to attempt yourself.
03
Introduced gradually
Actives are added one at a time and built up slowly, which is the difference between them working and irritating.
04
An honest referral when needed
If something looks like it needs medical attention, we will say so and suggest you see your GP.
Your appointment
What to expect
A conversation about your skin, your routine and what has and has not worked before.
A close look at your skin in good light, including areas you may not have mentioned.
A treatment chosen for what your skin needs on the day, kept gentle if your skin is reactive.
Clear notes on what to use at home, in what order, and how often.
A suggested point to check back in, with no pressure to commit to a course.
How to prepare
- Photograph the products you currently use, or bring them with you.
- Pause strong exfoliating acids and retinoids for two to three days before a treatment.
- Note down when any changes in your skin started and anything that seemed to trigger them.
- Tell us about prescribed treatments, recent sun exposure or recent aesthetic treatments when you book.
Aftercare
- Introduce anything new one product at a time, so you can tell what is responsible if skin reacts.
- Use sun protection daily, and particularly in the days following any exfoliating treatment.
- Give a new routine at least six to eight weeks before deciding whether it is working.
- Stop and get in touch if something stings persistently, rather than pushing through it.
Questions
Frequently asked
Do I have to buy products from you?
No. Advice on your routine is part of the treatment, and if what you already own is working we will tell you to carry on using it.
How long before I see a difference?
Skin cell turnover means most changes take six to eight weeks to show properly, and longer for things like texture and pigmentation. Anything promising a transformation in days is worth treating with caution.
Can you treat acne, rosacea or eczema?
No. Those are medical conditions and should be assessed by a GP or dermatologist. What we can do is make sure a salon treatment does not aggravate them, and keep your routine gentle alongside whatever you have been prescribed.
Is sun protection really necessary in the UK?
Daily use is the single most consistent piece of advice in skincare, and UV reaches skin on overcast days too. If you use retinoids or exfoliating acids, it matters more still, as both leave skin more light-sensitive.
I’ve been using a lot of products and my skin feels worse.
That is a common position and usually improves by stripping back to a gentle cleanser and moisturiser for a few weeks before reintroducing anything. Come and talk it through. There is no charge for the conversation.
Further reading
Related advice
Longer answers to the questions people ask us most about this treatment.
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